𝒄𝒚𝒓𝒗𝒆𝒔𝒔™ is owned and operated by Dongguan Zounen Technology Co., Ltd..

We focus on tissue boxes, tissue box covers, decorative tissue holders, and related home accessories.

Small differences in ceramic glaze, wood grain, woven texture, acrylic appearance, surface tone, dimensions, or hand-finished details may occur. Photography and screen settings can also affect color.

Orders are normally processed within 2–4 business days. During holidays, promotions, or unusually high order volume, processing may take up to 5 business days.

For supported United States destinations, estimated carrier transit time is generally 10–15 business days after dispatch.

Tracking information is normally sent to the email address used at checkout once the order has been dispatched and tracking becomes available.

Contact service@cyrvess.com as soon as possible. Address changes cannot be guaranteed after processing, shipment preparation, or dispatch begins.

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy.

Contact us within 7 calendar days after delivery with your order number and relevant photographs or videos.

After an approved return is received, inspected, and approved, the eligible refund is normally initiated within 5–10 business days.

For preference-based returns, return shipping is generally the customer's responsibility. For confirmed seller-attributable issues, we provide an appropriate solution without requiring the customer to bear additional costs caused by that error.